Cookies Policy

About cookies and similar technologies

Cookies are small text files that a website places on your computer, mobile phone, tablet or other device. They allow the website to recognise your device and remember certain information about your visit. Cookies can help a website work properly, remember your preferences and provide information about how visitors use its pages.

Some cookies are stored only for the duration of your browsing session. These are generally removed when you close your browser. Other cookies remain on your device for a longer period or until you delete them. The length of time a cookie remains depends on its purpose, its settings and your browser controls.

We may also use technologies that perform a similar function to cookies. These can include pixels, tags, software development kits, browser storage and device-related information. In this policy, we use the term cookies to refer to cookies and similar technologies unless a distinction is necessary.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with information you provide when using our services, such as account, device, activity or preference information. We handle information in accordance with our Privacy Policy and applicable privacy requirements.

How Surfplay Casino uses cookies

Surfplay Casino may use cookies for several different purposes. The cookies used on a particular page may depend on the features available, whether you are signed in, your device and the choices you make. Some cookies are essential for the website to operate and cannot be switched off through ordinary preference tools. Other cookies may be optional and can be controlled where a choice is available.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, safety and availability of the website. They may be used to maintain a secure session, remember information as you move between pages, balance website traffic, detect unusual activity and help prevent unauthorised access. They can also support account sign-in, age or access checks, identity and security processes, and the delivery of services you have requested.

Because these cookies are needed for core functions, disabling them may prevent parts of the website from working. For example, you may be unable to sign in, move securely through account pages, keep selected settings or use particular gaming or payment-related features. We may not require consent for strictly necessary cookies where the law permits their use without consent.

Preference and functionality cookies

Preference cookies remember choices you make so that the website can provide a more consistent experience. They may remember language, display, region, accessibility or other settings, where those features are available. They can reduce the need to enter the same information repeatedly and help us provide pages in a way that is more suitable for your device or preferences.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the website. They may provide information such as which pages are viewed, how visitors move through the site, whether a page loads correctly and whether certain features are being used. We use this information in aggregated or otherwise controlled form to identify errors, improve navigation, test changes and make the website more reliable.

Security, fraud prevention and compliance cookies

Cookies and similar technologies may be used to protect our services and users. This can include identifying suspicious activity, detecting automated or unauthorised access, supporting account protection, investigating misuse and maintaining the integrity of transactions or other service functions. These technologies may also help us meet legal, regulatory, responsible gambling, record-keeping or risk-management obligations that apply to online gambling services.

Advertising and marketing cookies

Where permitted and where you have provided any required consent, advertising or marketing cookies may help us understand whether information about Surfplay Casino is relevant to you. These cookies can support the delivery, measurement or limitation of online advertising and may help us understand interactions with promotional content. We aim to use such technologies in accordance with applicable requirements and your selected preferences.

Third-party services and information sharing

Some cookies may be placed by service providers that support website hosting, security, analytics, communications, advertising, payment processes or other technical functions. These providers may process information collected through their technologies on our behalf or for their own purposes, depending on the service and the arrangements in place.

Third-party cookies may allow the relevant provider to recognise your browser when it visits different websites or services. We do not control every cookie used by third parties, and their practices may change. You should review the privacy and cookie information made available by any third-party service if you want to understand how it handles information.

Information collected through cookies may include your device type, browser type, operating system, approximate location, IP address, pages viewed, links selected, session dates and times, referral information and interactions with website features. The information collected will depend on the technology and its purpose. We may combine this information with other information where permitted and necessary for the purposes described in our Privacy Policy.

• Cookies may help us keep the website secure and available.
• Analytics information may be used to identify technical problems and improve website performance.
• Preference information may help us remember settings and provide a more convenient experience.
• Marketing information may be used to measure campaigns or show more relevant content where permitted.
• Information may be disclosed to service providers, professional advisers, authorities or other parties where this is necessary, lawful or required.

Managing your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept or reject optional cookies, or choose between different categories. Your choices may be saved for a period of time so that you are not asked on every visit. You can usually revisit the tool to change your preferences.

You can also manage cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block all cookies. Browser settings differ, so you should check the help or settings area for the browser and device you use.

If you reject or delete cookies, some website functions may not operate correctly. You may need to re-enter information, lose saved preferences or experience reduced functionality. Blocking all cookies may affect account access, security features, service availability and the display of pages. Deleting cookies from one browser or device will not necessarily delete them from another browser or device.

Some browsers and devices provide additional privacy controls, including options to limit tracking or send preference signals. We will consider these controls where required by applicable law and where the relevant technology supports them. We cannot guarantee that every third-party service will respond to every browser setting in the same way.

Cookie duration

The cookies used on the website may be session cookies or persistent cookies. Session cookies generally expire when your browsing session ends. Persistent cookies remain until they expire or are removed through your browser or preference settings. Retention periods vary according to the purpose of the cookie, technical requirements, security needs and applicable obligations.

Updates to this policy

We may update this Cookies Policy when our website, technologies, services, legal obligations or business practices change. The updated version will be made available on this page and will include a revised effective date where appropriate. If a change materially affects how optional cookies are used, we may provide an additional notice or ask you to review your choices.

If you have questions about this Cookies Policy, your privacy choices or the way information is handled, please use the available support or privacy contact options provided through the website. You may also refer to the Surfplay Casino Privacy Policy for information about access requests, corrections, complaints, data handling and other privacy rights.